At Tales from the Fen, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, and share your personal information.

Personal Information We Collect

We collect personal information that you voluntarily provide to us when you use our website, such as when you create an account, place an order, or contact us. This information may include your name, email address, postal address, telephone number, and payment details.

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and the pages you view.

How We Use Your Personal Information

We use your personal information to provide our products and services to you, process your orders and payments, communicate with you about your orders and our products and services, and improve our website and services.

We may also use your personal information for marketing purposes, such as sending you promotional emails about our products and services. You can opt-out of receiving these emails at any time by clicking the "unsubscribe" link at the bottom of the email.

How We Share Your Personal Information

We may share your personal information with third-party service providers who help us operate our website and provide our products and services, such as payment processors, shipping providers, and email marketing platforms.

We may also share your personal information with law enforcement agencies, government bodies, and regulatory authorities if we are required to do so by law.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. You also have the right to object to or restrict the processing of your personal information, and to withdraw your consent for us to process your personal information.

If you wish to exercise any of these rights, please contact us at talesfromthefen@gmail.com. We will respond to your request within a reasonable timeframe.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Updates to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at talesfromthefen@gmail.com.

Thank you for visiting our website.